Michelle Katz is Director, Client Services of Maximum People Performance Inc.  She is bilingual, a certified technical trainer and a results-driven Human Resource professional, with experience in call centre operations, technical training, facilitation, as well as benefits and pension outsourcing.  Michelle incorporates her superior organizational skills, along with her sense of urgency and dedication, to ensure her clients’ deliverables are most effectively managed and successful in all regards.  

Prior to joining Maximum People Performance, Michelle spent nine years working in the Information Technology, Education and Human Resource Outsourcing industries.  Her most recent endeavour was working at Hewitt Associates where she successfully managed the operations of multiple call centers, complex project initiatives, cultivated deep client relationships, delivered numerous training programs, and provided business efficiency solutions.

Michelle is fluent in both French and English and obtained a B.A. from McGill University.  Michelle furthered her education in Human Resources at Seneca College in the Human Resources Management Post-Diploma Certificate Program.  Additionally, Michelle is a Certified Technical Trainer through CompTIA, as well as certified to utilize The McQuaig Word Survey®.
 
Michelle is focused on ensuring that organizations are able to meet their objectives with ease, through her exemplary project management, interpersonal skills and dedication. 

Michelle may be contacted directly at (905) 770-5143 or via e-mail at  michelle@maxpeopleperform.com